HR Departments

A group of people are sitting and talking

Client Services

Client Services is comprised of HR professionals who consult with leaders to provide members of the university assistance and collaborative solutions for various HR-related needs. They are strategic partners who liaise with all facets of human resources and the overall employee experience.  

A woman is talking

Employee and Labor Relations

Employee and Labor Relations cultivates a healthy work environment by engaging with university leaders and employees to ensure they have the tools to resolve concerns in a respectful, proactive, and supportive manner that serves the USC community and mission. This team also provides training on workplace laws, policies, and practices, analyzes data, and conducts fact-finding needed to resolve concerns.

Two people looking at a computer

HR Information Systems

Human Resources Information Systems (HRIS) provides functional and technical support to HR systems such as Workday Human Capital Management (HCM) – for benefits and timekeeping – and TrojanLearn – USC’s learning and development platform.

Two people sitting at a computer and answering phone calls

HR Service Center

The HR Service Center (HRSC) is your first point of contact for benefits, time off, leave administration, and other HR-related inquiries, as well as help with Workday. This team of HR professionals provides accurate, prompt, and thorough help on all employment-related matters for faculty, staff, and student workers. Visit Contact and support for more.  

Group of people sitting around a conference table

HR Strategy and Program Management

Consisting of project management experts and change management professionals, HR’s Strategy and Program Management group is responsible for ensuring that all HR projects are aligned with the university’s strategic initiatives and executed successfully. This department houses the HR Program Management Office (PMO), which supports project teams by making sure they have the proper resources, governance, processes, and reporting.

Two people talking

Talent Management

Talent Management focuses on the attraction, development, engagement, and retention of employees. Along the USC career journey, this team provides ongoing development and meaningful experiences that allow our faculty and staff to thrive and in turn help the university grow and achieve its central mission.

3 people talking and laughing

Total Rewards

Through the combination of Compensation, USC Child care, Benefits and Leave Administration, and the WorkWell Center, Total Rewards delivers competitive and equitable benefits to attract and grow a motivated workforce, prioritizing wellness and tailoring offerings to meet employees in their current stage of life.

A group of people around a conference room table

Workforce Analytics

Workforce Analytics collects, tracks, reports, and analyzes HR data requests for HR teams and leadership, helping to facilitate data-driven decisions.